Privacy Policy
Effective Date: 9/21/24
This Privacy Policy is designed to explain how we collect, use, share, and protect the personal information you provide to us when you access our website, purchase our goods or services, or engage with us on social media, as well as your rights to the information we collect.
Please read this Privacy Policy carefully. We will alert you to any changes to this Policy by changing the “last updated” date at the top of this Policy. Any changes become effective immediately upon publication on our website, and you waive specific notice of any changes to the Policy by continuing to use and access our site(s). We encourage you to review this Privacy Policy periodically, when you use our website for any purpose or engage with us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by your continued use of our website after the revised Privacy Policy is posted.
INFORMATION THAT WE COLLECT
We collect a variety of information from you when you visit our website, make purchases, or interact with us on social media. By accepting this Privacy Policy, you are specifically consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third-party processors as needed for our legitimate business interests. The information we collect may include:
Personal Data: Personal Data is information that can be used to identify you specifically, including your name, shipping address, email address, telephone number, or demographic information like your age, gender, or hometown. You consent to giving us this information by providing it to us voluntarily on our website. You may provide some of this information when you register or make purchases from our website, respond to blogs, contact us with questions, or participate in group training. Your decision to disclose this data is voluntary, but refusal may prevent you from accessing certain benefits or services.
Derivative Data: Derivative data is information that our servers automatically collect about you when you access our website, such as your IP address, browser type, the dates and times that you access our website, and the specific pages you view. If you are using a mobile application, our servers may collect information about your device name and type, your phone number, your country of origin, and other interactions with our application.
Financial Data: Financial data is related to your payment method, such as credit card or bank transfer details. We collect financial data to allow you to purchase, order, return, or exchange products or services from our website. Most financial data is transferred to our payment processor, Stripe, and you should review their Privacy Policy to determine how they use, disclose, and protect your financial data.
Social Networking Data: We may access personal information from social networking sites and apps, including Facebook, Instagram, LinkedIn, and others. This may include your name, username, location, email address, age, gender, profile picture, and any other public information. You may change your privacy settings on these platforms if you do not want us to access this information.
Mobile Device Data: If you use our website via a mobile device or app, we may collect information about your mobile device, including device ID, model and manufacturer, and location information.
Other Data: On occasion, you may provide us with additional data for a specific purpose, such as entering a contest, giveaway, or survey. This will be clear at the point of data collection.
HOW WE USE YOUR INFORMATION
Your information allows us to offer you certain products and services, including the use of our website, to fulfill our obligations to you, to customize your interaction with our company and website, and to allow us to suggest other products and services we think might interest you. Specifically, we may use the information and data described above to:
1. Create and administer your account;
2. Deliver any products or services purchased by you;
3. Correspond with you;
4. Process payments or refunds;
5. Contact you about new offerings that we think will interest you;
6. Interact with you via social media;
7. Send newsletters or updates;
8. Deliver targeted advertising;
9. Request feedback from you;
10. Notify you of updates to our products and services;
11. Resolve disputes and troubleshoot issues;
12. Administer contests or giveaways;
13. Personalize your experience on our website;
14. Compile anonymous statistical data for internal or third-party use;
15. Assist law enforcement as necessary;
16. Prevent fraudulent activity on our website;
17. Analyze trends to improve our website and offerings.
WHY WE DISCLOSE YOUR INFORMATION
We may share your information with third parties in specific circumstances, including:
Third-Party Processing: We may disclose your information to third-party processors for tasks like payment processing, hosting services, email delivery, and customer service.
By Law: We may share your data as required by law or in response to legal processes, such as subpoenas or court orders, and to protect the rights, property, or safety of others.
To Protect Our Company: We may use your information to investigate and remedy any violations of our policies or rights.
Affiliates: We may share your personal information with business affiliates who promote our products or services for a commission fee. They are required to honor this Privacy Policy.
Advertisers: We may work with third-party advertisers to display targeted ads on our website based on cookies and similar tracking technologies.
Other Third Parties: We may share information for general business analysis or other purposes consistent with this policy.
Sale or Bankruptcy: If our company is sold or enters bankruptcy, your data may be transferred to a successor.
External Links: Our website may include hyperlinks to external sites, but we are not responsible for their privacy policies or content.
TRACKING TECHNOLOGIES
We may use cookies, log files, and web beacons to track your interaction with our website, analyze trends, and improve our offerings. By continuing to use our website and not disabling cookies, you consent to our use of cookies in accordance with this policy.
We may also partner with third-party analytics services, such as Google Analytics and Facebook Analytics, to track and analyze user activity on our website. You should review their Privacy Policies to learn more about how they collect and use your data.
PROCESSING YOUR INFORMATION
We primarily use third-party processors to handle and store your information. These processors may include payment gateways like PayPal and Stripe. Our use of your information is necessary to serve our legitimate business interests and fulfill contractual obligations with you.
DATA RETENTION
We retain personal data for as long as necessary to fulfill our business purposes or comply with legal obligations. If you wish to have your data deleted, please contact us directly. Note that third parties to whom we transmit your data may have their own retention policies.
SECURITY OF YOUR INFORMATION
We take reasonable steps to protect your data and use industry-standard security practices. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute protection of your information.
CHILDREN
Our website is not intended for use by children under the age of 18, and we do not knowingly collect data from children. If you become aware of any unauthorized data collection, please contact us so we can take appropriate action.
YOUR RIGHTS
You have rights with respect to your personal data, including the ability to update or change your information, request copies of your data, or have your data deleted. You may also opt out of marketing communications at any time. To exercise any of these rights, please contact us at:
Connections Speech and Language
Email: ellie@connectionsspeechandlanguage.com
Entire Agreement: The information in this Privacy Policy constitutes the entire agreement between website users and Connections Speech and Language regarding the use of our website.
Law and Jurisdiction: This Privacy Policy is governed by and construed in accordance with U.S. law, specifically in the state of Missouri.